Delivery only to the Brisbane, Gold Coast, Ipswich & Redlands areas. Some exclusions may apply.
Order before Friday midnight to have your meals freshly prepared & delivered on Monday. NOTE: Dispatch will be Tuesday if Monday is a Brisbane public holiday.
Spend over $100 and enjoy FREE DELIVERY!
Meals can be ordered through our website directly or through our stockists. Order cut off times are in place to ensure we can prepare fresh ingredients for the cooking and delivery days. Currently delivery to pick-up locations and homes take place every Monday.
Orders for Monday delivery must be made (either online or through stockists) by midnight Friday.
Currently, all our stockists allow for orders to be made directly through them. This option is at the discretion of the stockist / pick-up location and is subject to change.
Orders are delivered to pick-up / stockist locations on Mondays. The availability for pickup depends on the stockists opening hours. Some fitness studios may operate outside of regular office hours. For this reason we recommend contacting your stockists to confirm a collection time. The meals are all prepared and delivered in the same day and generally will arrive at the pickup locations in the morning. When the meals are delivered all customers that have ordered through the website will be notified by email that their order is ready for collection.
Once we receive payment for an order on a specific date we will ensure it is available at the pick-up location that day. Here, the meals will remain in the stockist’s fridge for two (2) days. If the meals are unclaimed and we are unable to arrange something with you, the meals will then be collected and returned to the Fitmeals Australia kitchen. You will then need to contact us to arrange collecting the meals. If this is not done within an additional two (2) days the meals will be disposed of in line with our health and safety policy. More information regarding our returns and refunds policy can be found on the Fitmeals Australia website.
From www.fitmealsaustralia.com.au you can access your subscriptions by clicking on the person icon at the top right of the webpage. From your profile, you will be able to re-order and manage subscriptions. This page will allow you to customise various aspects of your subscription including cancelling your subscription completely.
Shipping
Before you place your order, please refer to the “Stockists” link in the menu. Here you will be able to view the stockists and their opening hours (hours may vary from our website information) **IMPORTANT** Stockist operating hours may affect the availability of when you can collect your order.
In the checkout section of our website you will be prompted to either choose delivery or pickup from a stockist.
Yes, Fitmeals Australia does deliver directly to customer homes. The delivery region is Brisbane, The Redlands, Logan, Ipswich and most of the Gold Coast. You can check if we deliver to your suburb from the checkout section.
The delivery window is: Monday (Orders in by midnight Friday): 10:00am to 7:00pm
If a delivery is taken to a home and no-one is available to receive the order the meals will be left in a safe place near the front door/reception. Meals will be kept within a Styrofoam container (with ice packs). The container will keep the meals at a suitable temperature for up to six (6) to eight (8) hours. It is then the customers responsibility to refrigerate the meals within a timely manner.
If you need to make changes to your order in terms of pick up location / delivery. Please contact us prior to the delivery day.
Home delivery times depend greatly on order sizes and delivery locations. We are unable to provide more specific delivery times to customers.
However, generally deliveries to locations in The Redlands area will receive their orders earlier in the day and greater Brisbane region can expect to receive their delivery in the afternoon.
No. We are happy to collect the boxes and ice packs during your next orders delivery. Simply, have the boxes and ice packs ready to swap over with our driver, or leave them out for our driver to collect.
Products
No, Fitmeals Australia prides itself on being able to offer high quality fresh meals at competitive prices. We recommend consuming the meals within five (5) days of picking up your order, however freezing meals yourself can extend its shelf life.
We recommend storing the food in their containers in the fridge until they are to be consumed. As the meals are freshly prepared, they should be consumed within five (5) days of receiving your order. Freezing the meals upon receiving them can extend the storage life, however they will lose some freshness. Keep in mind that some meals will freeze better than others. (e.g. We recommend freezing curry over stir fry meals).
We recommend storing the food in their containers in the fridge until they are to be consumed. As the meals are freshly prepared, they should be consumed within five (5) days of receiving your order. Freezing the meals upon receiving them can extend the storage life, however they will lose some freshness. Keep in mind that some meals will freeze better than others. (e.g. We recommend freezing curry over stir fry meals).
All our meals are prepared with taste and health in mind. We receive overwhelming positive feedback on the flavour in our meals. However, depending on the meal and serving type chosen may affect the overall flavour of a meal. If you feel you need a little extra kick, we recommend adding some chilli sauce (little to no calorie brands) or some dry condiments to suit your tastes. This will ensure your meals calorie / kilojoule intake will remain within your fitness goals.
Yes, however some food requirements have not been incorporated into our menu as of yet. Currently, many meals will be shown as gluten free and/or dairy free on the menu. If you have specific allergies or other specific food requirements and are unsure about what you can order, feel free to contact us at info@fitmealsaustralia.com.au and we will be happy to guide you in your options.
Fitmeals Australia provide a "Fitness" range of meals that are portion and calorie controlled to cater to varying fitness goals. These meals will have specific macro-nutrient ratios and strict ingredient monitoring to assist with achieving balanced weight management goals.
"Lifestyle" meals are less strict with calorie/kilojoule and macro-nutrient breakdowns, however are still balanced and portion controlled. These meals work well in conjunction with "Fitness" meals to create a varied and sustainable meal plan.
Stockists
Do you own or manage a supplement store, gym or convenience store? At the moment Fitmeals Australia is looking for stockists in the south Brisbane, Logan and Redlands areas (Not in this region? That is ok, feel free to contact us as we are quickly expanding our regions). By utilising Fitmeals Australia you will be able to generate: Foot traffic to your business Significant profits with generous margins A new avenue for income that compliments your existing business
By supporting Fitmeals Australia you are supporting local business. Your success, is our success and we will work closely with stockists to ensure mutual growth. By supporting local and the Fitmeals Australia business model, we are able to offer a product with: Possibly no outlay for your business No long-term storage requirements Free delivery to stockists Fresh meals prepared and delivered the same day (No frozen meals) Minimal time requirements to implement into your business operations
We are currently developing and improving many areas of our business with the aim to provide the highest quality product that satisfies all our customers possible needs. Customers can enjoy: Portioned meals to suit fitness goals healthy and fresh meals cooked locally and delivered to stockists on the same day they are prepared. Macro-nutrient breakdown with fitness goals in mind Affordable with no cooking or portioning hassles No contracts / order as much or as little as you like Can be purchased completely online Variety of meal options with additional seasonal menu items
What are you waiting for? Get in on the action before it's too late. You can contact us through our website or via email at info@fitmealsaustralia.com.au
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Terms & Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Fitmeals Australia’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Fitmeals Australia’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 2 Bunker Road, VICTORIA POINT, QLD, 4165, AU. Our ABN is 33 829 870 299. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
Privacy Policy
This privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
